Report a Problem

Please complete this form to report a By-Law Infraction, Complaint or if you have a Request for Service. If you require immediate assistance in the evening, on the weekend, or on a statutory holiday, please call 519-235-0310 ext 7 and the after-hours operator will direct your call to our standby personnel. Please fill out the form in its entirety, providing a name and call back number or e-mail address for contact purposes.

A general complaint may be received verbally, by phone, by email or in writing. Staff will get back to you within 1 business day. Please note, anonymous complaints will not be addressed.

First Name

Last Name

Please provide your mailing address.

Please describe the problem you would like to report

Would you like to provide an image of the issue?

Yes

What is the location of the problem (nearest address or intersection)?

How would you suggest the situation be improved or complaint resolved?

Please select your preferred method of contact.

Phone

E-mail

Both

Personal information on this form is collected, used and disclosed in a confidential manner in accordance with the Municipal Freedom of Information and Protection of Privacy Act. The information will be used for the purpose of addressing your complaint and improving program and service delivery issues where possible. Questions about information collection should be directed to the Municipal Clerk at 519-235-0310.

Contact(s)